RIVEARTH

SIREN number : 830192076

Registred under the RCS number: 830192076

22, rue de la devise 33000 Bordeaux

hello@rivearth.com

SHIPPING POLICY

The products on www.rivearth.com are delivered worldwide.

The products are delivered to the address indicated during the order

Our estimated shipping times for France are 4-9 days 

                                                             Europe are 10-12 days

                                                                  Worldwide are 10-15 days

When sending by letter tracking you can track your package on the carrier's website:

http://www.csuivi.courrier.laposte.fr/

The tracking number can be taken by the carrier 24 hours a day and can be consulted on the Internet 24 hours a day, 7 days a week for 60 days.

Your tracking number will be indicated in the email of the shipment of your order.

The website www.teetsparis.com is not responsible of delays after shipment.

As Teets Paris' products are hand made, the preparation time of the order can vary from 1 to 4 days depending on the volume of orders.

We thank you for you understanding

RETURN & REFUND POLICY

You have 30 calendar days to return an item bought at www.teetsparis.com from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Please send an email to hello@teetsparis.com to let us know about your return/refund and send the items to the following address:

RIVEARTH

22, rue de la devise

33000 BORDEAUX

France

Once we receive and inspect the item, we will send you the new product to the shipping address.

The shipment of the new item is at our cost.

PAYMENT METHOD

Our payment gateway is managed by the platform Stripe company for payment by internet.

Upon receipt of payment, your order will be processed.

An e-mail will be sent to you by the payment platform to confirm the payment

WHOLESALE INQUIRIES

Want to sell our products in your boutique? Please feel free to contact us at hello@rivearth.com

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